There is no way I can install the software. McAfee tools to remove McAfee programs installed on my laptop seem to complete the task but still the installation doesn't start allegedly due to McAfee software still installed. Customer service website produces #400 error one day and simply hangs the next one. McAfee offers to cancel the purchase within 30 days but you need to do that by phone - customer service doesn't answer the call. Overall, what should be a straightforward task, is quickly becoming hell. The only thing that really worked smoothly was a payment process. Such approach should be illegal. Go bust ASAP McAffee.