mcafee

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McAfee is useless…

I switched from one company to McAfee yesterday but today I will be cancelling that!!!!!!! I tried to install it on my Mac spent several hours messing and finally gave up and call MCAFEE. 3 attempts later i get one woman(Asian of course ) who could NOT get my email address after I spelt it out 3 times. So i asked for someone else, she refused, so I asked for a supervisor, she said we don't have any available!!!!!!!! So I called again not much better but he did finally say " he needed to transfer me to the Apple/McAfee group, so i waited maybe 10 minutes then got some other Asian woman she kept asking me if I had a PC or a MAC???!!!!!! isn't this the Apple/McAfee group? Well she wasn't able to answer that so I asked for a supervisor and I did finally get one(MAYBE) and she said she would have to set up a call with one of her second level techs to help me. So that was set for today at 7am PST. Well it is now 7:25am PST and NO PHONE CALL. IF this is the best a computer company can do well they can STUFF IT!

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Date of experience: Jul 08, 2022