McAfee is in transition, they will be retiring Total Protection/Live Safe, no timing but have started the process with their new advance/prime/premium products. How they will handle auto-renews is also unknown.They recently removed Parental Controls (silently) from Total Protection except for the 10devices version - Mcafee said it was removed in 2018, but the Mcafee website still lists on their website. The new product is Family Safety which is supposed to be in their new products.Overall their tech support don't understand whats going on - overall if purchasing McAfee products take great care