mcafee

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Avoid this company at all cost!

I thought the hassle I went through when I cancelled my subscription to Mcafee back in 2021 was a one time bad experience... imagine my surprise when I found a charge for $149.99 on my credit card a couple days ago!! This scandalous company auto-renewed my subscription 2 years after I cancelled it without my permission! Today, I was forced to spend nearly an hour on the phone with a customer service rep who tried to convince me that I had renewed my su7bscription 2 years ago rather than cancelling it! I literally had to pull up my email from 2 years ago and read it to the guy before he finally agreed to give me my refund. They say the money should be back on my card in 1-3 business days, however, I don't trust this company to follow through, so I called my credit card company and reported the charge as fraud just to be sure. This company is scandalous, but then again, what can anyone really expect from a company that was created by a lying, murdering thief like John Mcafee!

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Date of experience: Mar 15, 2023