Forgot about a McAfee subscription with auto-renewal until the charge went out on my credit card today. On their website, it states you can request a refund within 60 days of the charge by calling their customer service.Called the 0800 number expecting the conversation to take 2-3 minutes tops. It took 27 minutes and 25 of those minutes were the customer services rep trying to convince me to keep the subscription - even though I made it clear I didn't want it. I asked to be transferred to a supervisor multiple times. Finally got the refund sorted but wow - worst customer service I have ever received.
