would just like to say i asked for help cos it refused to update and thus kepts notifying me it it would not be able to give me protection for over half a year and when i went to customer service their response was wait for the next update. lol that funny cos it says it can't update. it's still broken but i've been busy i lowkey forgot about it and deleting it's notification of it being broken has just become a habit it's been a year and i honestly can't be bothered to get a refund anymore. constant problems with having to remove my firewall and other stuff but then still not working. Just don't get it. get norton or something i feel scammed and i swear it has done nothing this whole time ive had it. it's also really expensive and i regret getting it but i got into a phising scam so go it out of fear. REGRETT. should've gone with norton!