Very poor experience, bought 5 personalized photo gift cards for my grandchildren with their pic on the front and on one of them the pic peeled off with the activation sticker. Thought it would be easy to request a replacement but what a fiasco. Spent one hr on the phone speaking with 2 reps only for them to tell me that since the numbers on the back for the card and the security code was still readable that they would not issue a replacement. I demanded to speak to a manager and was on hold then disconnected. Very disappointing, no customer service at all, spent $1,500 on these, would never do it again. Sounds like the two reps i talked to were reading from a script, also very hard to understand.Choose another gift card source. Stay away from Mastercard gift cards.
