I recently purchased an app through Mashable, thought I was getting a great deal on a language app. I paid $40. The app was beyond bad and mashable has no desire to stand behind what they sell to their customers. Rather than doing the right thing, I received an email from Anthony with the below canned message that is as stale as the app they sold me [with my comments in brackets]:As it stands, we are contractually tied to a no refund policy [ridiculous] with our vendors, allowing us to offer amazing products [this was the crappiest app I've ever purchased] at a huge discount [its not that big...who are you kidding dude?]. Additionally, digital license codes and redemption assets are sent out immediately upon checkout, at which point the vendor is paid. I would love to accommodate your request [than accommodate and don't make excuses], but if we offered refunds, customers could make purchases, redeem the assets, ask for a refund, and walk away with free software [now you are way out of line by proposing this to me, you doosh bag].