It looks like this website is selling used or damaged products, or they buy all the products that didn't pass quality control from manufacturers in China and sell them as final sale on a discount. Or some customers don't even receive their orders at all. I guess I was lucky to get it. After reading some reviews, I have changed my mind and decided to buy the product on the retailer website, even that it is more expensive.I have tried to cancel my order right away the next morning after I placed the order. They notified me that all sales are final, even that it says on the website page " we accept returns in 30 days". I confronted them about the 30 days return.Then they wrote me back that they are checking with their partner vendor if the order hasn't shipped yet, if yes they can't cancel. 3 days later I got a shipment notification, and a following email that they can't cancel my order because it has been already shipped. Yeah sure!Then I submitted a return request. They sent an email with some ridiculous complicated return instructions. I decide to go along with it anyway.Long story short they don't do cancelation or returns, or refunds for people who didn't received the product. Their customer service is sending nice emails, but taking the customers in circles, until you realize that the return instruction that they give you don't exist, and it's a dead end. The links that they provide, leads to false information about how to return and don't work!They do everything they can to get the customers fade out from returning orders. Nor there's not really a way to return anyway.
