manning

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Charged international shipping, Shipped from within UK

I have recently Ordered Grokking Deep Learning (print + eBook) and Grokking Deep Reinforcement Learning (print + eBook) form the UK. I was charged a hefty charge of 25 USD for international shipping. However, my booked was actually shipped from a UK address. I sent an email to support at manning.com to refund this and charge a normal shipping rate within UK but they never returned to my email. Thus I have to leave this experience here.

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Date of experience: Jul 20, 2023