I genuinely love your support desk. The bot is not annoying and quickly allows you to connect to a human if needed. Always fast to respond. Christos who I dealt with today was super. He needed to check something with the engineers so he did that quickly and came back with a detailed response. He created the segment I needed in the correct account I manage - so it's easy for me to see the settings. I didn't have to figure it out from a message and a set of instructions. I can now confidently use this segment and copy it for future.I feel you care. That can't be said for many other software programs I use.