Deceitful and completely overpriced because you are paying for people who NEVER interact with your email.The Mailchimp reports appear purposely hard to read, I am paying for people who never opened a single email, never clicked on anything. YET they have a 3 star rating in the report!!! These subscribers are mixed in between people that occasionally open or occasionally click on stuff, so you would have to add 3 segments to your query to actively search to find inactive people.They (subscribers) should have ZERO stars, so you can eliminate them easily from your account!! Yet they do not. Only when you drill deep and look at every member's action, you will see how many times they opened or clicked on an email if at all. That's very hard to do if you have a list of over 1,500 subscribers and new sign-ups etc. If you signed up with Mailchimp, go ahead and test yourself. I deleted hundreds of addresses with 3 stars ratings. Some people I paid for over 1 year!!! Now a price increase on top. So I checked out Mailerlite and was pleasantly surprised. Their reports are transparent, no trying to hide inactive users. It's all on one report page. You can easily see in one table the number of times a person opened an email and the number of times they clicked on links. That's how it should be.