trash customer service. I placed an OVER NIGHT delivery order 12/17/2019. today, 12/24/2019 I call the 800 number only to be told that they missed the pick up time?????? WT F is that? so nobody could send it out the 18th 19th 20th????? wt f type of reasoning was that? That's why I always shop JCPENNY. I had to get a refund and now have to scatter and find a gift alternative for my father in law.