Update just received my refund in the mail. Today is 1/11/20. 2 weeks after I returned it. Returned a Michael Kors bag I got as a Christmas gift instead of allowing me to purchase a new bag right there I was told because I didn't have a gift receipt the need to send me my refund in the mail. You have to be kidding me. Not good customer service at all. I wonder what they will do if it gets lost in the mail. I'm so mad right now. Macys has really gone down hill.
