macys

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I called to make some corrections about…

I called to make some corrections about my online order. I got customer representative who barely spoke eanglish, wasn't able to help me and hang up on me. I called back and I got another representative with little eanglish, who was more helpful resolved an issue with my order and when I ask her one more question she made some crazy noises than turn the music on and than hang up on me. I'm still in shock from their customer service. I think I will look for other options now.

1
Date of experience: Jan 31, 2020