Macy's customer service is a joke. I had multiple issues with an order included a back ordered item, a canceled item, a botched refund, and delayed shipping. While trying to connect with someone on the phone about my order, I was not connected to anyone and the call ended. The robot told me my order was not so important that I could talk to someone about it. F U C K this company. Never buy from them. They don't care about you at all.
