I never received a pair of baby pajamas I ordered for a Christmas gift. When I contacted customer service, they were great and were sending it right out on Dec 28th. On Jan 6th, I still have no info so I contact again. Full avoidance. No one can give me the tracking number. Then I find out they were just now resending it because the first request was denied. NO NOTIFICATION for me!!! So I just waited here for it!! It was a $5 pair of PJ's! Seriously?!!? Denied?!?! Then they had already resubmitted it so they couldn't get it here by the date I needed it. I may get it on the 11th (almost a month after I ordered it). The reaction from the supervisors was "Oh well" then a disconnect. I was so pleasantly surprised at my purchases and customer service in the beginning. I am absolutely floored to see the reality of it now. This is so unacceptable and over a $5 pair of pajamas??! I waited almost a month and they can't even give me some faster shipping?! I also noticed all customer service is clearly outsourced over seas. YOU ARE THE GREEDIEST Company I have ever seen. This experience has been horrible and they couldn't care $5.99 worth?!?! LOL Thanks Macy's! No longer shopping with you either!
