Attempted to use Macy’s gift in the store and it was unsuccessful and I was advised to call an 800 number. The 800# confirmed the gift card was valid, however I received the run around when attempting to have it removed from my in store purchase made only a couple hours earlier. I was hung up on 3 times. Attempted to call the store manager at Somerset in Troy (mall where I made my purchase) and was unable to even speak with a live person. Finally I called Macy’s credit and canceled my Macy’s card. Unfortunate every person I spoke with at Macy’s credit and gift card center were all foreign with difficulty understanding what they were saying…I thought I was making a purchase in the United States, however I guess I was mistaken (I spoke with a minimum of about 7 different customer service agents and they were all foreign-sounded like Asians). I will NEVER shop again at Macy’s!!!!
