I ordered 2 mascaras from Macy's 3 times. Each time the shipping was not delivered because the carrier did not have my address. Macy's had my address, and the order confirmation email had the correct address. Some unprofessional dockworkers must have not written it on the package correctly. So, it was returned to Macy's. Each time they had me wait for the return to reach them before they returned my money. I also wanted them to resend my order because my purchase had a discount that I can no longer get. They refused. Don't order anything from Macy's online service.
