I found a pair of shoes that were a little bit snug in the store so I ordered them 1/2 size larger from Macy’s direct. When the shoes arrived I could not believe my eyes. I was speechless. I showed my husband, and he said, “these have been worn haven’t they.” I said,” Ya think?” They were $105 which, of course had already been withdrawn from my checking account by Macy’s. No words can describe the shoes. Worn, scuffed, leather color fading in areas, heels that were about 30% worn down on the outer edge, permanent wrinkle creases and on and on. I wondered if this was some kind of a joke. But this is not funny at all. I now have to return them to a store for a refund whereas they should pick them up from my home to make an attempt at making this right! Never in a million years would I have guessed that ‘Macy’s’ would send such an embarrassing product out. If these were new shoes, I’d hate to see their used ones. So, you really don’t get what you pay for at Macy’s. There is an online ad for openings but I do have some dignity, ethics and pride in what/ and whom I work for. This purchase is a pain that a pill won’t reach. Major HASSLE!!Thanks for nothing,Dana J. Davis
