I bought a couple of jade bangle bracelets online through Macy’s and charged them on my Macy’s credit card, but I needed to return them because they were too small and not as pictured. The colors of the bangles were odd as well. There was no paperwork in the bag with the bangles when they came to me. Macy’s jewelry department gave me such a hard time about returning these bangles because they were from a third party company. After about a half hour of craziness in jewelry, the clueless sales clerk finally suggested I go to the customer service department to do the return. Now Macy’s has to send these bangles back to the company and that company will approve my refund. Macy’s is turning into an overpriced Target with a few very unprofessional sales clerks that have no common sense. Be careful when buying from Macy’s because of the third party company merchandise… it is a real painful process and once they have your money, they don’t want to give it up easily.
