macromedia

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Scammy Subscription and Cancellation Policies

Their subscription and cancellation policy is a complete scam.I was on the annual subscription, paid monthly. However Adobe will not notify you when the 12 month period is coming to an end. Once it slips into month 13 you're automatically signed up for another 12 months. Several years in and it's a little tricky to keep tabs on when the precise start date was.If you cancel on month 1 of the new 12 month cycle you'll be charged 50% of the remaining years subscription and you'll lose access to any services.I've read they're being investigated for this practise and it would seem to break the rules, in the UK at least. But who has the time to pursue it. Which is what they're banking on I suppose.I was only cancelling one package but on the strength of this I have cancelled all subscriptions.

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Date of experience: Jul 09, 2024