I've tried to cancel my subscription for about half a year, I would have to pay a ridiculous amount of money in order to cancel my subscription. Apparently the first 14 days of your purchase, you can cancel your subscription for free. THIS IS A SCAM!... I have accepted the fact that there is nothing to do about the payment in order to cancel my subscription because there's no way to find an actual employee to contact, and the guidelines are trash. Finally, I'm out of this money sucking hole.