Definitely not designed with the user in mind! I upgraded from the free version to edit some pdfs, and a job that should've taken 5 minutes lasted 2 hours!! Acrobat Pro for some reason needs to install extra functions, which failed multiple times, forcing me to reinstall it, only to then having Creative Cloud forced on me without even asking. Even downloading a single application from the website is a complete mess, having to log in and out repeatedly until it finally realizes that I am indeed already paying for the subscription, allowing me to download the apps. With a subscription as expensive as Adobe's, this is simply unacceptable. It should just WORK.