I am extremely satisfied with the product. To my knowledge, there are no other products on the market that can truly compete with Adobe's Creative Suite. Therefore, I am very disappointed with their unscrupulous business methods. I have been informed that the price of my subscription is increasing by 200%. This is utterly outrageous! I have been a customer for 13 years! When I contact customer service via the chat on their website, it feels akin to visiting a Middle Eastern market where haggling is expected. Your subscription price solely depends on how good a negotiator you are—not on your loyalty, the programs you subscribe to, or your payment history. Solely negotiation. This is in no way reassuring, and I feel mocked and grossly exploited. If there were an alternative to Adobe Creative Suite that was even remotely as good, I would have canceled my subscription.
