Firstly I am a Senior Citizen who only requires the basics. ie Downloading. Example, this date attempted to Download a Fed. Govt. Form ( a once a year form confirms I am still me and alive) couldn't do so without purchasing some new Program/App from Abobe. Attempted to contact a Service Agent, got the AI program which could not grasp the issue. Set up for sales only. The initial program worked fine for my simple needs. But now that simple program no longer covers the basics. It's set up to sell additional add-ons that allow one to deal with these basics.And then we have the annual renewal, just going up - up. Threaten to cancel, at renewal time, and all of a sudden there's some magic deal available.To conclude, their whole Sales Program seems like a scam to me. Has become a nightmare, including the cost of annual renewals.
