macromedia

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Disgusting cancellation fee practice

Disgusting cancellation fee practice. Extremely unprofessional and predatory!!! Careful if you are thinking of subscribing to any of their products. Don’t do it! I signed up for a trial, found the program did not work for me, looked at cancelling it, and found it hard to find where to do so. Finally I managed to get there. I have paid around £20 both in July and August. As I tried to cancel today, I was informed that the cancellation fee would be over £98!!!!Now Adobe is a 400+ billion USD company. I see why. A cut-throat, money-making-at-all-cost ideology is clearly what drives them and it leads to terrible customer ABUSE and careless moneygrabbing practices. I am beyond disgusted and disappointed. There are BIG MONEY BUSINESSES out there who remain so without bleeding their customers dry. Adobe is not one of them. These guys are vampires. Google Adobe/US Justice Department lawsuit. It’s telling.

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Date of experience: Aug 15, 2024