I live in a Vat free country, Jersey channel islands. The first year they refunded the vat and was told to contact them each time I purchase the plan to have the vat refunded. I just renewed, contacted their chat app and was told they can't refund it. This are a bunch of con artists. AVOIDFollow up on 27/08/2024Responce to Adobe:Hello, I had a call from one of your agents who was no help whatsoever. I don't live in the UK, I live in Jersey channel islands 🙄. Thee is no option to choose Jersey channel islands when setting up the account, the nearest place to Jersey to choose is the UK. Vat number don't exist in jersey because it's a vat free island and nobody here is charged vat. We have our own form of tax called GST. I was previously refunded by you to my business account and told to contact you each time I renew for the vat refund. This seems like I'm being conned. I will be writing reviews alerting others to the fact you are charging vat to a non vat island. I've been an Adobe customer for 5 years but will be switching to Canva premium next year because of this. Regards Jennifer Velazco
