Purchased an educational account for my son years ago for school then cancelled it at the end of the school year. The charges continued even after cancellation for years and what they don't tell you is that after the first year an educational account becomes a normal account and they start charging you over 50 dollars. They have taken over 1000 from me without my permission.I filed charges with my bank and they initially reversed the charges but adobe got on a 3 way call and promised to refund the charges if the reversal was cancelled. We cancelled the charge reversal and Adobe has failed to reverse the charges. And now since we had agreed to let Adobe refund the charges this is no longer fraud but a dispute and I am outside my window of time to get remediation through the bank on a dispute so I'm screwed.I feel taken advantage of and lied to.
