macromedia

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Has no payment notifications

The company can improve by making it way easier to unsubscribe and also send reminders of what you are really subscribed to. I want to be notified when a payment is about to happen!!!! Basically somehow my card billing information became outdated. I had ZERO CLUE I WAS EVEN SUBSCRIBED. Then it sends me 3 emails and I just ignore them because I don’t even use adobe. And then it turns out I’ve been paying Adobe for 10 months like 300 USD. Also now when I try to cancel it just complains that the billing information needs to be entered. Rather likely it will just grab all the money it needs from my account as soon as I enter the payment information. This is unacceptable

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Date of experience: Sep 17, 2024