After a free plan of Adobe Lightroom I let them charge me as I wanted to pay. Problem is- I was charged but didn't receive neither a confirmation nor access to Lightroom. After talking with them and giving them all the information (they even asked me for the first 6 numbers of my credit card and las 4), they told me the problem is not with them and I should talk with the bank. Well, the bank said the payment was made and they should have it. Only after an hour or so they actually figured out there was a typo in the registered email. They couldn't pass the subscription to the actual email, no, first they need to reimburse and I could but another plan. After two hours of this fun time, they didn't even compensate me for everything that happened and this catastrophe that a company with their name stands behind. A paying costumer that wants to pay and having troubles doing that.
