macromedia

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Huge cancellation fee after 27 months of subscription

After subscribing to Adobe for almost £20 a month for 27 months I was incredibly disappointed to still be hit with an almost £80 cancellation fee as I had been auto entered into another annual agreement with them. After 27 months I think this is not a proper use of cancellation Ts&Cs and shows the contempt they have for their longtime members (I have been and continue to be a subscriber to another plan since 2014). I am aware I don't have a leg to stand on contractually but want others to be aware that the early cancellation fee term renews every year.

1
Date of experience: Jun 08, 2025