Meta has permanently disabled my Facebook and Instagram accounts without any prior warning or explanation. The only reason cited was a vague reference to “community standards,” but no actual content was ever identified. I have never violated their terms, and yet my entire online presence of over a decade – personal photos, messages, connections, and memories – is now completely inaccessible.The appeal process is a joke. It is fully automated, provides no detail about the supposed breach, and offers no way to actually talk to a human being. Even attempts to verify my identity led to dead ends. Worse still, the ban also locked me out of WhatsApp and Messenger, despite there being no issues with those platforms – a clear example of Meta applying blanket punishment without review or justification.I’ve since discovered that thousands of users are in the same situation, many wrongfully banned due to what appears to be an AI moderation error. Meta has yet to publicly acknowledge the issue, even though it has been reported in international media. In South Korea, government officials were able to confirm that a large number of users were falsely banned due to over-aggressive AI filters. Yet for the rest of us, there has been nothing but silence.There is now a petition with over 23,000 signatures calling on Meta to fix this broken system and provide real human support.Meta’s customer service is non-existent, and their systems are ruining people’s digital lives without recourse. We deserve better from a company that holds so much of our personal data. If you’re considering relying on Meta for personal memories or communication, think twice – you could lose it all in an instant, and no one at the company will help you.
