lyft

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Fraudulent Damage Charge

After using the services yesterday, I received an $80 charge for damage to the vehicle. They sent photos of the backseat of a car with beer spilled in it, and a beer can neatly propped up next to it stating that we had damaged the vehicle. We don’t drink beer, we had no liquids in the car, and they refuse to refund this money to my credit card, which I am now disputing. I have since learned that this is a common fraudulent activity that they participate in.

1
Date of experience: Jul 07, 2023