After using Lyft for a while, I find it imperative to share my experiences, especially when it comes to their customer service. It's been nothing short of disappointing. Reaching out for clarification on issues or general inquiries has felt like navigating a maze, with no clear direction or prompt responses.The most alarming concern is the appearance of unexplained charges days after a ride. It's unsettling not to have clear visibility on billing, and even more so when there isn't an efficient customer service mechanism to clarify or rectify such issues.For those considering using Lyft, I would strongly advise caution. It's important to keep a close eye on your bank statements and be prepared for potential unexplained charges. Given my experiences, I would recommend exploring other ride-sharing options where transparency and efficiency in customer service are prioritized.
