I was scheduled to be picked up by my Lyft driver on August 7, 2023 at 5:00 am for a ride to the airport in Salt Lake City. Lyft confirmed the ride and name of the driver. At about 4:45 a.m. that morning I received a text telling me a driver could not be found to take me to the airport and if I wanted to cancel I would not be charged by Lyft for cancelling. Are you kidding me!! It's an hour drive to the air port from my home and I get a notice 15-20 minutes before he should be picking me up??!! We jumped into our own car and drove to the airport and had to leave our car parked in "Long Term Parking" which is what we were trying to avoid during our 15 day vacation out of the country. The people traveling with us also had a Lyft ride to the airport from a different city. They had no problems and got to the airport in good time by their Lyft driver. Their driver told them Lyft should pay for my parking fees when I returned. When I went online to contact Lyft all my ride information and contact information had been deleted!! On my return I paid $175.00 to get my car out of Long Term Parking. I am asking Lyft to pay my airport parking fees. Please contact me with the process to get my refund.Keith Fortie184 S. 550 E.Midway, Utah 84049
