I ordered and said 20 mins. They made me wait for 20 and then the teacker said the driver will arrive in 3 mins. 10 mins passed and no driver xome.to pick me up. I message the driver after waiting for 10 mins and I can see him not moving at all. I asked if he is coming and he said the roads are bad. I messaged him again and asked if he is coming. No response. So rude! They cancelled the ride and said they will find another driver. I waited for another 10.mins no driver. They cancelled again and said they will send another one and they cancelled again. What kind of service is that? I called UBER instead and they came after 7 minutes and no problem coming and driving in a weather like we have yesterday. This is winter if they are scared of winter driving they shouldn't be driving at all and offering service. Stay home LYFT and UBER will save us.