Update: I disputed through the bank and Lyft tried to fight the dispute. Lyft claimed the extra charges were for the ride itself not for damage fees. I showed my bank proof of the final cost of the ride and I won the claim meaning I got the money back from the bank because Lyft completely stopped responding to me. I was scammed by a driver who claimed I had damaged the inside of his car. I had evidence to prove the car that was allegedly damage was not the same car I rode in but Lyft did not care or ask for my proof. They charged me $150 without asking me if the allegations were true. They then charged me another $150 ‘by mistake’ the next day. They finally emailed me back after days to say they’ve reviewed my case and are refunding me the damage charge of $150 and the extra $150 they took which was a ‘banking error’ on their behalf. I would also like to add $150 is a very big banking error to make. They eventually refunded me $300 but then charged me another $150 AGAIN 6 days later! This was my first time using Lyft and I can say without a doubt in my mind I will never EVER be using them again. I had to cancel my debit card and order a new one just to stop them from continuously charging me and borderline stealing my money. I would leave no stars if I could because they don’t care about their riders and apparently from the other reviews I’ve seen, the drivers either. Very inconsiderate company. Avoid at all costs!
