lyft

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Worst experience ever

I paid for a ride to work @ 7am to be picked up @ 10:10am. The driver calls me @ 10:08am to say the roads were blocked because of a triathlon going on. She said she was going to pull over a try to figure it out. I say ok.. she didn't call back so I texted her got no response so I called her she then tells me that her current rider gave her the wrong address & when got done taking them she would be to get me I say ok.. She never came to pick me up but somehow was able to make it look like she took me to work. SHE NEVER PICKED ME UP FOR WORK. I MAY GET FIRED BECAUSE OF LYFT!the ride was only $23's & this was my first time ever using Lyft, but it's costing me way more. Worst experience ever! I finally found a number to call & the person got on the phone & promised me a refund and a free ride with Lyft instead the hacked my phone & stole 3 of my cards information & never received a refund. The whole thing is a scam!! Don't use Lyft!Lyft IM CALLING SOMEONE TO RECTIFY THIS LIE!! Call the driver who said she dropped me off & ask her where she picked me up from, call me and I will give you the company number so you can check the conversation(s) that was had between me & the driver. Check the text messages too.

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Date of experience: May 19, 2024