Terrible service. Never finds a ride in time. They only thing they do promptly is to charge your card. Then they send a message that driver found and 7 minutes away. As time goes by the driver gets farther and farther away from you, if such a thing is possible, only Lift can do it for you. Eventually when you are finally disgusted with the service and decide to cancel the ride, they charge you $5 for “ the driver’s time and effort”. What a rip off. At least Uber doesn’t charge for cancellations