I used this service because it cost less than Uber and didn't charge for dogs. Had a few good rides. On my way home from a show my driver made a derogatory remark regarding my husbands physical ability which had been affected by his stroke and he moves more slowly. The driver said,, in my earshot,, "He's so slow. He needs to hurry up. He's holding me back. " I spent hours on customer service chat and they were useless. Said no refund. Said a bunch of trite things that were insulting. So this rude,, disrespectful person has my money and I'm so mad!!
