lyft

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As their App is confusing of my Age of…

As their App is confusing of my Age of 58 years and have disability! I cancelled a LYFT who was going to pick me up after 40 minutes! And luckily I checked and was getting in 3 minutes and checked and I cancelled before 20 minutes prior AND THEY CHARGED ME THE AMOUNT OF THE RIDE CANCELLATION TOO!!PLEASE USE EITHER UBER OR OTHER APP AVAILABLE!!BUT DOMT TRUST LYFT!!Had last bad trip experience too but didn't complain but THIS IS TOO MUCH BEING CHARGED WHEN I CANCELLED 20 MINUTES BEFORE!!GIVING HEADS UP!WITH THIS APP!!

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Date of experience: Aug 12, 2024