lyft

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Failure to disclose hidden fees, increased cost by 20%

Just did a Lyft today. Upfront quote was $50.11. Driver was great and gave him a healthy tip. However, Informed via email hours later of final cost $59.13 -- without my tip. Lyft neglected to add several fees: Accessibility Fee, City of Chicago Airport, McCormick Place fee, Navy Pier Surcharge, and City of Chicago Fee. How convenient.

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Date of experience: Nov 09, 2024