It's a very frustrated and headache experience with Lyft and strongly not recommend to use its service . it's convenient to pick up a ride on your phone and very convenient for Lyft to charge you wrongly, which you have no way to talk with Lyft for the wrong charge for no pick up. The Lyft could have hired lots of undocumented immigrants as its driver. The driver sent by Lyft to pick me up at the Phoenix Sky Harbor International airport does not know where the RideShare pick up spot is, cannot read, and parked some other place on different drive way. Finally, I exhausted and spent about 25 minutes of terrible searching and saw the car. And I tried to talk to the driver but the driver cannot speak English, nor understand English. He just showed me the map but that's not where I was going. I don't feel safe to get in his car. He is not old. How could he don't know English at all.
