When the driver arrived and we entered the car we tried to verify the address location and main road for the entrance to the hotel the driver completely ignored us and would not respond when we tried to confirm location details took us 28 minutes away from our hotel we continue to try to tell her this is the wrong way she ignored us and took us into a very bad neighborhood pulled in behind an apartment complex and said we're here we read back the address that was programmed for the location and this was not it and she said well I'm not taking you there so you'll have to get out I told her absolutely not you need to take us to a public business at the very least which she did very high crime rate area for us to be standing outside waiting on another ride no regards for our safety first and last time I will ever use Lyft
