My review is similar to Mark Huddleston’s. Lowe’s new return policy is in place to curtail theft-and-return, but punishes good honest repeat customers. I shop Lowe’s mainly due to convenience, but I’m willing to drive a couple miles to Menards or Home Depot who have great return processes. Way to go Lowe’s to not only turn away thieves but good repeat customers as well - you should be proud. BTW, was on a Lowe’s Chat for nearly an hour and was cut off twice (Lucretius and Ramar), misdirected transfers twice - so crap service there as well…
