I'm being told as of a certain date that they will be charging for paper statements not everybody wants to go digital and if I see a charge for a paper statement I will be getting a lawyer. when I asked the customer service to end the call so I can do my survey she completely ended the call and took me away from doing my survey that was asked if I would like to participate in the beginning all I had to do is stay on the line. Don't get me wrong I love shopping at Lowe's Home Improvement but I should not be forced to pay for a paper statement
