My story is the same as many others ordered an item that was showing in stock only to never arrive. I ordered a webcam on March 25th but it had still not arrived on April 6th I paid extra for express postage. The money was taken from my account the day after ordering by Digital River a company Logitech use to process the payment they have worst reviews than Logitech on Trust Pilot. It was lucky I used Paypal and opened a dispute for non-delivery and received a full refund yesterday. The customer service is diabolical the only contact I had from them was to tell me two weeks after I had ordered that your order will be another 3 weeks. If they had told me that I would have to wait 5 weeks for delivery would I have placed an order NO.