Well I can only say their customer service is very poor, they don't reply back to your emails, no landline no nothing.I have an issue with my powerplay, is not charging anymore so I contacted via website support. Someone replied back to me saying to give them serial number, done and dusted. After few days the same person is asking me to destroy my powerplay so I can get a replacement as the old one is not working anymore. Ok, destroyed my powerplay and uploaded the video on youtube as their request and is been accepted as a proof.After 2 weeks the same person is telling me customer service department will email me with tracking number soon, they actually done it after 5 days so in total almost 1 month. All good and nicely, they finally email me, the actual parcel is coming and I was straight away shocked with the size of the parcel (remember when I bought my powerplay it was a massive box) but guess what, this one was a tiny little box.Opened the box, received a cable instead by mistake. Took some pictures with what I received and emailed back logi support. Again, the same person is replying back (that was last week) saying they will have to review it internally and get back to me. Since last week no one replied back to me.So now basically I have a powerplay unit in pieces which can't be used anymore, their department is not even bothered replying to your problems but yes they want money for theirs expensive products!!!
