Same experience as many others. Ordered a webcam shown as in stock 4-7 days delivery and 8 working days later I have had nothing beyond the initial order confirmation email. So far have tried Digital River customer service (as that's who you pay and presumably who the contract to supply is with) who say not their problem. Raised a ticket with Logitech support but I am not full of hope. Logitech: good products but non-existent customer service.Postscript: I did eventually receive the item. However I had sourced elsewhere by then and needed to return unopened. Absolutely no way to do this on line apart from raising a ticket. No response after 5 days so I sold the item on. Probably the worst customer experience I've had in 25 years of on line shopping. Products are good but buy from Currys, Amazon, Argos. In fact anywhere but Logitech.com.
